Very good
8.1 /10

Score from 1200 reviews

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Map - Hotel Des Neiges - GPS: -21.134014, 55.475252
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Hotel Des Neiges, Cilaos

★★★ Reviews, photos, room rates, address, contact
  • 1 rue de la Mare à Joncs, 97413 Cilaos, Reunion - View on map
8.1 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
The accommodations feature a flat-screen television and a private terrace. Each room includes a bathroom equipped with towels. Guests can appreciate views of the pool and the garden from their rooms.

Hotel Des Neiges boasts a garden area. Additional amenities consist of a communal lounge, a games room, and facilities for luggage storage. For an extra fee, guests can partake in activities such as sauna sessions and hot tub use. Complimentary Wi-Fi is accessible throughout the establishment.

Roland Garros Airport is situated 120 kilometers from the hotel.

Nestled in the village's center and surrounded by mountains, Hotel Des Neiges features two outdoor swimming pools, complete with free sun loungers and parasols. A variety of activities, including table football and ping-pong, are available for enjoyment.
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Important information

Reception is closed after 9PM.
Cheques Vacances holiday vouchers are an accepted method of payment.Please inform in advance of your expected arrival time. At Hotel Des Neiges, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Room Types

Quadruple Room Description, photos, price, amenities

See photos of the Quadruple Room
Room standards
  • wardrobe/closet,
  • non-feather pillow (synthetic),
  • heating,
  • tile/marble flooring,
  • waste bin,
  • baby cot/crib,
  • bedside socket,
  • work desk
Sanitary facilities
  • shampoo,
  • toilet paper,
  • complimentary toiletries,
  • toilet,
  • body soap,
  • bathtub,
  • private bathroom,
  • hairdryer
Property technology & media
  • flat-screen tv,
  • telephone,
  • satellite tv channels,
  • television (tv)
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • pool view,
  • mountain view,
  • view,
  • terrace
Accessibility for disabled guests
  • ground floor unit

All rooms are equipped with flat screen TV, telephone, bathroom , double bed or twin bed for comfort and a terrace or balcony where you can have the wifi connection.

Comfort Double Room Plus Description, photos, price, amenities

See photos of the Comfort Double Room Plus
Room standards
  • waste bin,
  • wardrobe/closet,
  • bedside socket,
  • non-feather pillow (synthetic),
  • tile/marble flooring,
  • heating,
  • work desk
Sanitary facilities
  • body soap,
  • shower,
  • toilet,
  • shampoo,
  • toilet paper,
  • complimentary toiletries,
  • hairdryer,
  • private bathroom
Property technology & media
  • flat-screen tv,
  • telephone,
  • television (tv),
  • satellite tv channels
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • terrace,
  • view,
  • mountain view,
  • pool view
Accessibility for disabled guests
  • ground floor unit

All rooms are equipped with flat screen TV, telephone, bathroom , double bed or twin bed for comfort and a terrace or balcony where you can have the wifi connection.This double room has a balcony.

Double Room - Disability Access Description, photos, price, amenities

See photos of the Double Room - Disability Access
Room standards
  • heating,
  • wardrobe/closet,
  • bedside socket,
  • tile/marble flooring,
  • waste bin,
  • work desk,
  • non-feather pillow (synthetic)
Sanitary facilities
  • body soap,
  • toilet paper,
  • private bathroom,
  • shower,
  • hairdryer,
  • shampoo,
  • toilet,
  • complimentary toiletries
Property technology & media
  • television (tv),
  • telephone,
  • satellite tv channels,
  • flat-screen tv
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • towels,
  • bed linen
Location & local attractions
  • view,
  • mountain view,
  • pool view,
  • terrace
Accessibility for disabled guests
  • raised toilet,
  • ground floor unit,
  • lowered sink,
  • walk-in shower (no step),
  • entire unit wheelchair accessible,
  • shower chair,
  • toilet with grab rails,
  • roll-in shower

The spacious double room offers a wardrobe, a tiled floor, a terrace with pool views as well as a private bathroom boasting a walk-in shower.

Small Double Room Description, photos, price, amenities

See photos of the Small Double Room
Room standards
  • bedside socket,
  • tile/marble flooring,
  • work desk,
  • non-feather pillow (synthetic),
  • wardrobe/closet,
  • waste bin,
  • heating
Sanitary facilities
  • body soap,
  • toilet,
  • shampoo,
  • bathtub,
  • private bathroom,
  • complimentary toiletries,
  • toilet paper,
  • hairdryer
Property technology & media
  • flat-screen tv,
  • satellite tv channels,
  • television (tv),
  • telephone
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • pool view,
  • view,
  • mountain view,
  • balcony
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit provides 1 bed.

Quadruple Room with Balcony Description, photos, price, amenities

See photos of the Quadruple Room with Balcony
Room standards
  • waste bin,
  • tile/marble flooring,
  • work desk,
  • bedside socket,
  • wardrobe/closet,
  • baby cot/crib,
  • non-feather pillow (synthetic),
  • heating
Sanitary facilities
  • bathtub,
  • private bathroom,
  • hairdryer,
  • complimentary toiletries,
  • shampoo,
  • body soap,
  • toilet paper,
  • toilet
Property technology & media
  • satellite tv channels,
  • telephone,
  • television (tv),
  • flat-screen tv
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • pool view,
  • view,
  • balcony,
  • mountain view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit provides 3 beds.

Standard Double Room Description, photos, price, amenities

See photos of the Standard Double Room
Room standards
  • tile/marble flooring,
  • work desk,
  • non-feather pillow (synthetic),
  • heating,
  • waste bin,
  • wardrobe/closet,
  • bedside socket
Sanitary facilities
  • private bathroom,
  • body soap,
  • toilet,
  • shampoo,
  • hairdryer,
  • toilet paper,
  • complimentary toiletries
Property technology & media
  • satellite tv channels,
  • flat-screen tv,
  • telephone,
  • television (tv)
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • balcony
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit is equipped with 1 bed.

Double Room with Balcony Description, photos, price, amenities

See photos of the Double Room with Balcony
Room standards
  • heating,
  • bedside socket,
  • wardrobe/closet,
  • waste bin,
  • tile/marble flooring,
  • work desk,
  • non-feather pillow (synthetic)
Sanitary facilities
  • toilet paper,
  • hairdryer,
  • shampoo,
  • body soap,
  • private bathroom,
  • shower,
  • toilet,
  • complimentary toiletries
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv),
  • satellite tv channels
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Location & local attractions
  • pool view,
  • view,
  • balcony,
  • mountain view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Deluxe Double Room with Balcony Description, photos, price, amenities

See photos of the Deluxe Double Room with Balcony
Room standards
  • work desk,
  • heating,
  • tile/marble flooring,
  • wardrobe/closet,
  • waste bin,
  • bedside socket,
  • non-feather pillow (synthetic)
Sanitary facilities
  • complimentary toiletries,
  • private bathroom,
  • hairdryer,
  • shower,
  • shampoo,
  • body soap,
  • toilet,
  • toilet paper
Property technology & media
  • satellite tv channels,
  • television (tv),
  • telephone,
  • flat-screen tv
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • towels,
  • bed linen
Location & local attractions
  • mountain view,
  • view,
  • pool view,
  • balcony
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Triple Room Description, photos, price, amenities

See photos of the Triple Room
Room standards
  • heating,
  • wardrobe/closet,
  • bedside socket,
  • waste bin,
  • work desk,
  • tile/marble flooring,
  • non-feather pillow (synthetic),
  • baby cot/crib
Sanitary facilities
  • hairdryer,
  • private bathroom,
  • complimentary toiletries,
  • body soap,
  • shampoo,
  • toilet paper,
  • toilet,
  • bathtub
Property technology & media
  • television (tv),
  • flat-screen tv,
  • telephone,
  • satellite tv channels
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • towels,
  • bed linen
Location & local attractions
  • view,
  • pool view,
  • mountain view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

Featuring free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features a wardrobe, a tiled floor, heating, a flat-screen TV with satellite channels, as well as pool views. The unit is furnished with 2 beds.

Standard Triple Room Description, photos, price, amenities

See photos of the Standard Triple Room
Room standards
  • baby cot/crib,
  • bedside socket,
  • work desk,
  • waste bin,
  • wardrobe/closet,
  • tile/marble flooring,
  • non-feather pillow (synthetic),
  • heating
Sanitary facilities
  • complimentary toiletries,
  • shampoo,
  • hairdryer,
  • shower,
  • toilet,
  • body soap,
  • private bathroom,
  • toilet paper
Property technology & media
  • television (tv),
  • flat-screen tv,
  • telephone,
  • satellite tv channels
Paid extra services
  • towels,
  • bed linen
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a wardrobe, a tiled floor, heating, as well as a flat-screen TV with satellite channels. The unit provides 2 beds.

Triple Room with Terrace Description, photos, price, amenities

See photos of the Triple Room with Terrace
Room standards
  • baby cot/crib,
  • heating,
  • work desk,
  • non-feather pillow (synthetic),
  • bedside socket,
  • tile/marble flooring,
  • wardrobe/closet,
  • waste bin
Sanitary facilities
  • shower,
  • hairdryer,
  • toilet paper,
  • body soap,
  • toilet,
  • private bathroom,
  • complimentary toiletries,
  • shampoo
Property technology & media
  • flat-screen tv,
  • satellite tv channels,
  • telephone,
  • television (tv)
Dining & bars
  • outdoor furniture (on balcony/patio)
Paid extra services
  • bed linen,
  • towels
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room)

This triple room includes a flat-screen TV with satellite channels, a private bathroom as well as outdoor furniture. The unit provides 2 beds.

Choose your ideal room at Hotel Des Neiges

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Quadruple Room
  • Comfort Double Room Plus
  • Triple Room
  • Double Room - Disability Access
  • Small Double Room
  • Quadruple Room with Balcony
  • Standard Double Room
  • Double Room with Balcony
  • Standard Triple Room
  • Triple Room with Terrace
  • Deluxe Double Room with Balcony

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

Before booking, check other guests' reviews

Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

billiards table, table tennis facilities

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, hotel bar, children's meals, child-friendly buffet, selection of wine/champagne

Pools, spa & wellness Pools, spa & wellness

sauna access, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, shade umbrellas, full spa amenities, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

secure parking garage, disabled-access parking

Reception & guest support Reception & guest support

baggage hold, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, recreation/games lounge, guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

regular daily housekeeping

Business & conference facilities Business & conference facilities

fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, in-room heating

Property safety & security Property safety & security

integrated security alarm system, strategically placed smoke detectors

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas

Social distancing guidelines Social distancing guidelines

strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.

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Check-in, check-out, and payment policies

Check-in

From 13:00 Until 20:00 hours

Check-out

From 07:00 Until 11:00 hours

Children and extra beds

Children from 0 to 2 years old pay 15.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about Hotel Des Neiges
All reviews in one place!

9/10
Location close to trails and shops. Friendly staff, very adorable. Heated pool with view after walks. Big rooms, clean, comfortable beds. Free parking available. Good breakfast and dinner, especially prawn risotto. Balcony with nice outlook.

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Frequently Asked Questions (FAQ)

Check-in starts at 20:00 and check-out is by 11:00.
Yes, there is parking for guests, ensuring convenience and safety.
Use the GPS coordinates: -21.134014, 55.475252 to reach the destination.
Yes, Hotel Des Neiges has a pool.
The property is not fully adapted for children, but is welcoming to all.
Yes, guests can conveniently leave their car at the on-site parking area, ensuring easy access and security.
Of course, Hotel Des Neiges provides comfortable rooms designated for non-smoking guests.
Yes, guests can safely leave their suitcases in our luggage storage, both before check-in and after check-out.
Yes, during the summer season, we invite you to enjoy our sunny outdoor pool with a terrace.
Yes, our modern sauna is at our guests' disposal, perfect for relaxing after an eventful day.
Check availability and prices